Ticketing Box Officer

ticketmaster.sg

Lima, Peru
**
Customer service in physical points of sale
Manage ticket sales and physical delivery
Handle payment systems and cash
** Ticketmaster Peru is seeking a Ticketing Box Officer to provide direct, personalized support to customers at physical ticket sales points in Lima. The role involves managing ticket sales, assisting with inquiries, and ensuring customer satisfaction while adhering to operational procedures. **

Job Summary

  • The Ticketing Box Officer is responsible for attending users at physical points of sale and event box offices, managing the sale, delivery, and resolution of ticket-related incidents.
  • This role involves providing cordial, efficient, and secure service, ensuring compliance with operational procedures and customer satisfaction.
  • Ticketmaster's vision is to connect people around the world with the live events they love, fostering a diverse and inclusive culture.

Matching Summary

Match Score: 75

** Ticketmaster Peru is seeking a Ticketing Box Officer to provide direct, personalized support to customers at physical ticket sales points in Lima. The role involves managing ticket sales, assisting with inquiries, and ensuring customer satisfaction while adhering to operational procedures. **

Skills & Requirements

Must-have

  • Customer service in physical points of sale
  • Manage ticket sales and physical delivery
  • Handle payment systems and cash
  • Verify ticket and ID validity

Nice-to-have

  • Empathy and customer orientation
  • Adaptability to dynamic environments
  • Passion for live entertainment

Key Requirements

  • Technical studies in Administration, Tourism, Communication, or related fields
  • Experience with ticketing and POS systems
  • Over 1 year of experience in face-to-face customer service
  • Experience in events, retail, or tourism preferred

Work Rights

Not specified

Tailored Resume

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