Up to $30 ph; flexible hours; pyid tasks requiring...
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Years of high-volume customer support experience
Exceptional written english communication skills
Ability to de-escalate complex situations
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Prolific is seeking Customer Support Representatives for a remote role focused on training and evaluating AI models using real service expertise. Ideal candidates should possess strong customer support experience, exceptional communication skills, and problem-solving abilities. The position offers competitive pay and flexible hours.
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Job Summary
Prolific is building the world's biggest pool of quality human data to train cutting-edge AI models using real service expertise.
Researchers pay up to $30 per hour for tasks that require one hour of uninterrupted work evaluating AI chatbot responses.
Participants must pass a 10- to 15-minute skills test to join the Expert Network and begin earning competitive rates.
Matching Summary
Match Score: 75
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Prolific is seeking Customer Support Representatives for a remote role focused on training and evaluating AI models using real service expertise. Ideal candidates should possess strong customer support experience, exceptional communication skills, and problem-solving abilities. The position offers competitive pay and flexible hours.
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Salary
Up to $30 per hour; Flexible hours; Paid tasks requiring one hour of uninterrupted work
Skills & Requirements
Must-have
Years of high-volume customer support experience
Exceptional written English communication skills
Ability to de-escalate complex situations
High typing speed and multi-source navigation
Proficiency with Zendesk Salesforce Intercom or Freshdesk
Nice-to-have
Multilingual capabilities for translation evaluation
Experience creating realistic support dialogue flows
Familiarity with Confluence Notion or Guru
Ability to identify subtle logic or tone errors
Expertise in sentiment labeling and QA rubrics
Key Requirements
Professional experience in customer support or technical support roles
PayPal account required to receive payments from clients