Case Manager Crew Relations

JetBlue Airways

Boston, MA, US
Base: $50,000.00 - $89,600.00 py; bonus/equity: no...
On-site
Conducting investigations
Employee relations issues
Gathering and analyzing evidence
The Case Manager, Crew Relations will be responsible for an investigation caseload, and conducting an array of investigations from frontline investigations, such as, but not limited to Equal Employment Opportunity (EEO), discrimination, harassment, retaliation, hostile work environment, interpretation of internal practices and policies, federal, state, and/or local laws and regulations

Job Summary

  • The Case Manager, Crew Relations will be responsible for an investigation caseload, and conducting an array of investigations from frontline investigations, such as, but not limited to Equal Employment Opportunity (EEO), discrimination, harassment, retaliation, hostile work environment, interpretation of internal practices and policies, federal, state, and/or local laws and regulations.
  • Independently conduct prompt, fair, impartial, and thorough investigations into sensitive employee relations issues concerning allegations such but not limited to discrimination, harassment, retaliation, hostile work environment, from start to finish, including conducting intake, leading interviews, note-taking, gathering and analyzing evidence (electronic, physical, etc.), documenting findings.
  • Base pay is one component of JetBlue’s total compensation package, which may also include access to healthcare benefits, a 401(k) plan and company match, crewmember stock purchase plan, short-term and long-term disability coverage, basic life insurance, free space available travel on JetBlue, and more.

Matching Summary

The Case Manager, Crew Relations will be responsible for an investigation caseload, and conducting an array of investigations from frontline investigations, such as, but not limited to Equal Employment Opportunity (EEO), discrimination, harassment, retaliation, hostile work environment, interpretation of internal practices and policies, federal, state, and/or local laws and regulations.

Salary

Base: $50,000.00 - $89,600.00 per year; Bonus/Equity: Not specified; Benefits: healthcare benefits, a 401(k) plan and company match, crewmember stock purchase plan, short-term and long-term disability coverage, basic life insurance, free space available travel on JetBlue, and more

Skills & Requirements

Must-have

  • Conducting investigations
  • Employee relations issues
  • Gathering and analyzing evidence
  • Handling confidential information
  • Microsoft Office Suite proficiency

Nice-to-have

  • Trusted advisor to leaders
  • Consultative approach
  • Organizational fit for culture
  • Promote safety values

Key Requirements

  • One (1) year relevant employee relations or HR experience
  • Experience supporting employee investigations
  • High School Diploma or GED
  • Ability to acquire and maintain SIDA Badge
  • Available for overnight travel (up to 50%)

Work Rights

Authorization to work in the US is required

Tailored Resume

Cover Letter