Access Supervisor

University of Arkansas for Medical Sciences

Little Rock, Arkansas, United States
Commensurate with education + experience; benefits...
Supervise operations and staff
Monitor productivity and quality
Ensure compliance with policies
Supervises the operations of assigned work-flows including patient check-in/check-out, scheduling, registration, patient portals, on-line/e-requests, EPIC work queues and physician referrals

Job Summary

  • Supervises the operations of assigned work-flows including patient check-in/check-out, scheduling, registration, patient portals, on-line/e-requests, EPIC work queues and physician referrals.
  • This position assumes responsibility of manager during the absence of manager, educates staff on scheduling requirements, and physician templates, payer requirements and government rules and regulations required for compliance, registration and customer service.
  • UAMS offers amazing benefits and perks (available for benefits eligible positions only): Health: Medical, Dental and Vision plans available for qualifying staff and family Holiday, Vacation and Sick Leave Education discount for staff and dependents (undergraduate only) Retirement: Up to 10% matched contribution from UAMS Basic Life Insurance up to $50,000 Career Training and Educational Opportunities Merchant Discounts Concierge prescription delivery on the main campus when using UAMS pharmacy

Matching Summary

Supervises the operations of assigned work-flows including patient check-in/check-out, scheduling, registration, patient portals, on-line/e-requests, EPIC work queues and physician referrals.

Salary

Commensurate with education and experience; Benefits: Yes

Skills & Requirements

Must-have

  • Supervise operations and staff
  • Monitor productivity and quality
  • Ensure compliance with policies
  • Process improvement implementation
  • Exceptional leadership and communication

Nice-to-have

  • Promote teamwork and patient-centered care
  • Conduct crucial conversations with staff
  • Model core concepts of PFCC

Key Requirements

  • Seven (7) years of experience in registration, billing, or scheduling in a healthcare environment
  • High School diploma, GED, or formal educational equivalent
  • Bachelor's Degree in Business, Healthcare, or a related field (Preferred)
  • Three (3) years of experience in registration, billing, or scheduling in a healthcare environment (Preferred)
  • Leadership or supervisory experience (Preferred)
  • Proof of legal authority to work in the United States

Work Rights

Must have proof of legal authority to work in the United States

Tailored Resume

Cover Letter