Experte En Sinistres – Habitation

Aviva

Canada
Base: not specified; bonus/equity: eligibility for...
Hybrid
Exceptional customer service experience
Investigate, negotiate, and settle claims
Fast and efficient claims settlement
Aviva is looking for heroes to help our clients when they need it most, supporting them during the processing of their home insurance claims

Job Summary

  • Aviva is looking for heroes to help our clients when they need it most, supporting them during the processing of their home insurance claims.
  • Offer an outstanding customer experience by interacting directly with our policyholders across Canada, investigating, negotiating, and settling home claims according to established standards and procedures.
  • A comprehensive compensation program including base salary, eligibility for an annual bonus, a retirement savings plan, a share ownership plan, health benefits, wellness initiatives, and volunteer opportunities.

Matching Summary

Aviva is looking for heroes to help our clients when they need it most, supporting them during the processing of their home insurance claims.

Salary

Base: Not specified; Bonus/Equity: eligibility for an annual bonus, share ownership plan; Benefits: health benefits, wellness initiatives, volunteer opportunities, retirement savings plan

Skills & Requirements

Must-have

  • Exceptional customer service experience
  • Investigate, negotiate, and settle claims
  • Fast and efficient claims settlement
  • Collaborate with your team
  • Use technological tools

Nice-to-have

  • Positive, caring, customer-oriented attitude
  • Excellent listening and empathy skills
  • Analytical skills and sharp judgment
  • Time and priority management
  • Calm, diplomatic, and professional demeanor

Key Requirements

  • Valid claims adjuster license issued by the AMF
  • Demonstrated claims experience
  • Bilingualism (French and English) required

Work Rights

Not specified

Tailored Resume

Cover Letter