Customer Service Specialist

ITT Inc.

Irvine, California, United States
Base: $55,800.00 to $83,000.00; bonus/equity: not ...
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5 years customer service experience in manufacturing
Strong sap erp system knowledge
Customer master governance and maintenance
** ITT Inc. is seeking a Customer Service Specialist in Irvine, California, to provide quality service to both internal and external customers while managing daily customer interactions and order processing. The role emphasizes problem-solving, continuous improvement, and effective communication, requiring a candidate with significant customer service experience in a manufacturing environment. **

Job Summary

  • The position is responsible for daily order processing, customer interaction, and resolving product returns or shipping inquiries.
  • Candidates must possess strong SAP ERP system knowledge and experience in customer master governance to ensure efficient operations.
  • This role offers a competitive salary range of $55,800.00 to $83,000.00 plus benefits including health insurance and 401(k).

Matching Summary

Match Score: 75

** ITT Inc. is seeking a Customer Service Specialist in Irvine, California, to provide quality service to both internal and external customers while managing daily customer interactions and order processing. The role emphasizes problem-solving, continuous improvement, and effective communication, requiring a candidate with significant customer service experience in a manufacturing environment. **

Salary

Base: $55,800.00 to $83,000.00; Bonus/Equity: Not specified; Benefits: Health insurance, 401(k), paid time off, incentive compensation

Skills & Requirements

Must-have

  • 5 years customer service experience in manufacturing
  • Strong SAP ERP system knowledge
  • Customer master governance and maintenance
  • Proficiency in Microsoft Excel PowerPoint Word

Nice-to-have

  • Experience leading inside sales teams
  • Ability to drive continuous improvement
  • Strong problem-solving in unstructured environments

Key Requirements

  • US Citizenship required due to ITAR/NOFORN restrictions
  • 5 years' customer service experience in manufacturing
  • Business or Technical School degree (AA/AS) or equivalent

Work Rights

Must have US citizenship

Tailored Resume

Cover Letter