Customer Experience Associate, Full Time (future Opportunities) - Laval & Ville Saint-laurent

TD

Laval, Quebec, Canada
Base: 44,000 - 55,400 cad; bonus/equity: not speci...
Customer service transactions
Financial transaction processing
Banking solutions recommendation
At TD Canada Trust, we build deep and long-lasting relationships with customers by providing a broad range of customer service transactions and advice on banking products and solutions

Job Summary

  • At TD Canada Trust, we build deep and long-lasting relationships with customers by providing a broad range of customer service transactions and advice on banking products and solutions.
  • This role involves processing financial transactions accurately, understanding customer needs to recommend appropriate banking solutions, and contributing to a positive and equitable work environment.
  • TD offers growth opportunities, skill development, competitive compensation, and a comprehensive Total Rewards package to support colleagues’ financial, physical, and mental well-being.

Matching Summary

At TD Canada Trust, we build deep and long-lasting relationships with customers by providing a broad range of customer service transactions and advice on banking products and solutions.

Salary

Base: 44,000 - 55,400 CAD; Bonus/Equity: Not specified; Benefits: Health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts

Skills & Requirements

Must-have

  • Customer service transactions
  • Financial transaction processing
  • Banking solutions recommendation
  • MS Office proficiency
  • Time management skills
  • Attention to detail

Nice-to-have

  • Initiative and accuracy
  • Effective verbal and written communication
  • Teamwork and collaboration
  • Customer experience focus
  • Adaptability in fast-paced environment

Key Requirements

  • High School diploma or equivalent
  • 1+ years relevant experience
  • Undergraduate degree is an asset
  • Knowledge of MS Office
  • Ability to handle multiple tasks and priorities
  • Bilingual candidates encouraged in Quebec

Work Rights

Not specified

Tailored Resume

Cover Letter