Customer Service Delivery Advocate

Carvana

Framingham, MA, United States
Base: $22ph; bonus/equity: performance-based incre...
On-site
Customer-facing experience
Physical demanding tasks
Load/unload vehicles onto hauler
Carvana is seeking a Customer Service Delivery Advocate in Framingham, MA, who possesses at least two years of customer-facing experience. This role involves delivering vehicles, handling customer paperwork, and performing physical tasks while offering competitive pay and benefits that focus on employee growth and wellness

Job Summary

  • Deliver vehicles straight to customers' doors with custom car haulers.
  • Unlock your earning potential with a competitive starting hourly rate of $22/hr with significant growth opportunities based on performance.
  • We offer 100% Company Paid Healthcare Premiums plus Dental + Vision benefits, generous paid time off, and tuition reimbursement or student loan repayment.

Matching Summary

Match Score: 85

Carvana is seeking a Customer Service Delivery Advocate in Framingham, MA, who possesses at least two years of customer-facing experience. This role involves delivering vehicles, handling customer paperwork, and performing physical tasks while offering competitive pay and benefits that focus on employee growth and wellness.

Salary

Base: $22/hr; Bonus/Equity: Performance-based increases up to $24/hr in first year, potential for other incentives; Benefits: 100% Company Paid Healthcare Premiums, 401(k) with match, PTO

Skills & Requirements

Must-have

  • Customer-facing experience
  • Physical demanding tasks
  • Load/unload vehicles onto hauler
  • Inspect car-hauler regularly
  • Complete customer paperwork
  • Maintain clean driving record

Nice-to-have

  • Enthusiastic and energetic team player
  • Self-motivated
  • Reintroducing happiness into car-buying

Key Requirements

  • At least 2 years of customer-facing experience
  • Obtain a Notary within 90 days
  • Satisfy state-specific DMV/title access requirements
  • Obtain a Chauffeur's license (IL, MI, LA, MO) within two weeks
  • Obtain a Vehicle Verifier license (CA) within 90 days
  • Ability to perform physically demanding tasks
  • Ability to walk/stand for extended periods
  • Grasping, carrying, lifting, pushing, pulling of 50lbs
  • Excellent visual acuity and manual dexterity
  • Pass a drug test and obtain a DOT Medical Card
  • At least 21 years of age
  • Possess a valid driver's license

Work Rights

Not specified

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