Front Office Supervisor

Sofitel Brisbane Central

Lagoi, Indonesia
On-site
Oversee daily front office operations
Ensure exceptional guest experiences
Manage and train front office staff
Oversee daily front office operations, including check-ins, check-outs, and guest inquiries

Job Summary

  • Oversee daily front office operations, including check-ins, check-outs, and guest inquiries.
  • Ensure exceptional guest experiences by implementing and maintaining high service standards.
  • Manage and train front office staff, identifying areas for improvement and implementing action plans.

Matching Summary

Oversee daily front office operations, including check-ins, check-outs, and guest inquiries.

Skills & Requirements

Must-have

  • Oversee daily front office operations
  • Ensure exceptional guest experiences
  • Manage and train front office staff
  • Monitor front office performance metrics
  • Handle VIP guests and special requests
  • Implement standard operating procedures

Nice-to-have

  • Swiss-inspired hospitality
  • Rich culinary legacy
  • Beach getaway destination

Key Requirements

  • Minimum of 2 years' experience in a supervisory position
  • Bachelor's degree or diploma in Hospitality Management is preferred
  • Excellent verbal and written communication skills in English
  • Strong interpersonal and leadership skills
  • Proficiency in front office systems, such as Opera Cloud

Work Rights

Not specified

Tailored Resume

Cover Letter