Pre-registration Specialist Ii

University of Arkansas for Medical Sciences

Little Rock, Arkansas, United States
Coordination of benefits (cob) issues
Collect patient intake documents
Answering inbound/outbound calls
The Pre-Registration Specialist II is the go to resource for complicated registrations and works with coordination of benefits (COB) issues to ensure that primary insurance is filed appropriately and the secondary follows the primary

Job Summary

  • The Pre-Registration Specialist II is the go to resource for complicated registrations and works with coordination of benefits (COB) issues to ensure that primary insurance is filed appropriately and the secondary follows the primary.
  • This position works under supervision and provides comprehensive support for finance and patient care activities, including collecting patient intake documents, answering calls, collecting patient demographics, and verifying insurance information.
  • UAMS offers amazing benefits and perks including Health: Medical, Dental and Vision plans, Holiday, Vacation and Sick Leave, Education discount for staff and dependents, and Retirement: Up to 10% matched contribution from UAMS.

Matching Summary

The Pre-Registration Specialist II is the go to resource for complicated registrations and works with coordination of benefits (COB) issues to ensure that primary insurance is filed appropriately and the secondary follows the primary.

Skills & Requirements

Must-have

  • Coordination of Benefits (COB) issues
  • Collect patient intake documents
  • Answering inbound/outbound calls
  • Verify insurance information
  • Computer/basic keyboard skills
  • Telephone etiquette skills

Nice-to-have

  • Professional and friendly manner
  • Effective communication skills
  • Positive working relationships
  • Exceptional customer service
  • Service recovery skills

Key Requirements

  • High School, GED or formal educational equivalent
  • 2 years customer service
  • 2 years healthcare experience
  • Ability to follow oral instruction, read, and write
  • Proof of legal authority to work in the United States

Work Rights

Proof of legal authority to work in the United States

Tailored Resume

Cover Letter