Patient Service Representative

Doctor Relocation LLC

St. George, Utah, US
Base: $17.86 - $23.22; bonus/equity: not specified...
Not specified
Professional etiquette and communication
Resolving patient needs
Accurate emr documentation
Doctor Relocation LLC is seeking a Patient Service Representative (PSR) in St. George, Utah, to serve as the first point of contact for patients, ensuring a high level of customer satisfaction. The role involves patient intake, appointment scheduling, and the management of insurance information to facilitate seamless healthcare experiences

Job Summary

  • The Patient Service Representative (PSR) serves as the first connection between Intermountain and patients, embodying Intermountain values and focusing on establishing collaborative relationships.
  • This role ensures a superior customer experience by identifying and resolving patient needs related to patient intake and care, including greeting, checking-in/out, and verifying information.
  • Intermountain Health provides a generous benefits package covering a wide range of programs to foster a sustainable culture of wellness.

Matching Summary

Match Score: 85

Doctor Relocation LLC is seeking a Patient Service Representative (PSR) in St. George, Utah, to serve as the first point of contact for patients, ensuring a high level of customer satisfaction. The role involves patient intake, appointment scheduling, and the management of insurance information to facilitate seamless healthcare experiences.

Salary

Base: $17.86 - $23.22; Bonus/Equity: Not specified; Benefits: Generous benefits package

Skills & Requirements

Must-have

  • Professional etiquette and communication
  • Resolving patient needs
  • Accurate EMR documentation
  • Patient appointment scheduling
  • Insurance verification and pre-authorization
  • Payment processing and cash management

Nice-to-have

  • Collaborative patient relationships
  • Superior customer experience
  • Proactive patient assistance
  • Continuous learning and updates

Key Requirements

  • Six months customer service experience
  • Basic computer skills (word processing, data entry)
  • Ability to protect patient privacy and confidentiality
  • High school diploma or GED preferred

Work Rights

Not specified

Tailored Resume

Cover Letter