The Lead Server position at Sofitel Brisbane Central in Miami Beach seeks an experienced leader to supervise the front-of-house service team while ensuring exceptional guest service and operational efficiency. The ideal candidate will possess strong leadership skills, extensive knowledge of upscale restaurant operations, and a commitment to fostering a positive team environment
Job Summary
The Lead Server supervises the front-of-house service team to ensure exceptional guest service and smooth daily operations.
This role requires maintaining the highest standards of hospitality while fostering a positive team environment focused on excellence.
The position involves collaborating closely with kitchen and management teams to coordinate service flow and resolve guest issues promptly.
Matching Summary
Match Score: 85
The Lead Server position at Sofitel Brisbane Central in Miami Beach seeks an experienced leader to supervise the front-of-house service team while ensuring exceptional guest service and operational efficiency. The ideal candidate will possess strong leadership skills, extensive knowledge of upscale restaurant operations, and a commitment to fostering a positive team environment.
Skills & Requirements
Must-have
5 years leadership experience in upscale dining
Strong front-of-house operations knowledge
Proficiency with POS and reservation systems
Ability to stand for 8-hour shifts
Physical ability to lift 20 lbs consistently
Nice-to-have
Bachelor's degree preferred
Additional language ability
Experience with high-profile guest relations
Upselling menu and beverage items expertise
Key Requirements
Minimum 5 years of leadership experience
High school diploma required; Bachelor's preferred
Working knowledge of federal, state, and local labor laws