Sr. Specialized Customer Success Manager, Clm (evisort)

Workday

Washington DC Metro, USA
Primary location base pyy range: $119,500 usd - $1...
Fully remote
Customer success framework
Ai-powered contract lifecycle management
Customer-facing role
Workday is seeking a Sr. Specialized Customer Success Manager for their Contract Lifecycle Management (CLM) solution. This fully remote position focuses on driving customer adoption and value realization of AI-powered contract management workflows within a specialized customer success team

Job Summary

  • As a CLM Customer Success Manager, you’ll be part of a specialized team focused on driving deep, measurable adoption and value realization for AI-powered contract lifecycle management workflows.
  • The Specialized Customer Success Manager for CLM (Evisort) is a customer-facing role at the intersection of AI value realization, CLM transformation, and strategic Customer Success.
  • In return, we’ll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul.

Matching Summary

Match Score: 85

Workday is seeking a Sr. Specialized Customer Success Manager for their Contract Lifecycle Management (CLM) solution. This fully remote position focuses on driving customer adoption and value realization of AI-powered contract management workflows within a specialized customer success team.

Salary

Primary Location Base Pay Range: $119,500 USD - $179,300 USD; Additional US Location(s) Base Pay Range: $108,200 USD - $192,200 USD; Bonus/Equity: role may be eligible for bonus/commission and stock grants; Benefits: Comprehensive benefits package

Skills & Requirements

Must-have

  • Customer Success framework
  • AI-powered contract lifecycle management
  • Customer-facing role
  • Workday CLM (Evisort) expertise
  • strategic customer engagements

Nice-to-have

  • curious minds and courageous collaborators
  • sun-drenched optimism and drive
  • empathy and shared enthusiasm
  • bold ideas and genuine care

Key Requirements

  • 5+ years customer-facing services experience
  • 5+ years managing customer relationships
  • 3+ years Contract Lifecycle Management (CLM) experience
  • Ability to travel up to 15%

Work Rights

Not specified

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