Tour Reception - Majestic Sun Resort

WYNDHAM

Central reservation system (crs)
Epny system
Microsoft office suite proficiency
Accountable for performing all facets of the operations department to include tour reception, gifting and contracts in accordance with T+L Standard Operating Procedures

Job Summary

  • Accountable for performing all facets of the operations department to include tour reception, gifting and contracts in accordance with T+L Standard Operating Procedures.
  • Provide exceptional customer service to all guests, answer phones and guest questions in a professional manner, and assist property owners with contract questions or concerns.
  • We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week.

Matching Summary

Accountable for performing all facets of the operations department to include tour reception, gifting and contracts in accordance with T+L Standard Operating Procedures.

Skills & Requirements

Must-have

  • Central Reservation System (CRS)
  • EPNY system
  • Microsoft Office Suite proficiency
  • Guest information validation
  • Document filing and security

Nice-to-have

  • Professional atmosphere promotion
  • Exceptional customer service delivery
  • Team support and collaboration

Key Requirements

  • High School Diploma
  • One year general office experience
  • One year customer service experience
  • Proficient in Microsoft Word, Outlook, Excel

Work Rights

Not specified

Tailored Resume

Cover Letter