Bilingual Sales Support Representative

Safe Step Walk-In Tub Company (a Ferguson company)

Nashville, TN, United States
Base: $18.71 - $29.92 hourly; bonus/equity: eligib...
Hybrid
Bilingual english and french canadian speaker
Experience in modern contact center environment
Consultative sales or lead generation background
The role involves processing inbound calls and responding to internet leads to schedule in-home sales appointments for seniors retrofitting their homes

Job Summary

  • The role involves processing inbound calls and responding to internet leads to schedule in-home sales appointments for seniors retrofitting their homes.
  • Candidates must be bilingual in English and both French Canadian and Québecois French to support customers across the US and Canada.
  • The company offers a competitive benefits package including health, dental, vision, paid time off, life insurance, and a 401(k) with a company match.

Matching Summary

The role involves processing inbound calls and responding to internet leads to schedule in-home sales appointments for seniors retrofitting their homes.

Salary

Base: $18.71 - $29.92 hourly; Bonus/Equity: Eligible for bonus or incentive plan; Benefits: Health, dental, vision, PTO, 401(k) match, mental health coverage

Skills & Requirements

Must-have

  • Bilingual English and French Canadian speaker
  • Experience in modern contact center environment
  • Consultative sales or lead generation background
  • Ability to work Sunday-Thursday or Tuesday-Saturday shifts
  • Proficiency with CRM and mapping tools

Nice-to-have

  • Strong work ethic in fast-paced environment
  • Dedication to providing life-changing customer service
  • Comfortable with remote video conference collaboration
  • Willingness to receive real-time coaching

Key Requirements

  • Must have experience working in an automated contact center
  • Proven track record of success in phone selling or lead setting
  • Excellent verbal communication and strong grammar skills
  • Strong understanding of North American geography

Work Rights

Not specified

Tailored Resume

Cover Letter