Junior It Support Technician

Wise

London, United Kingdom
Base: £38k - 46k; bonus/equity: rsus; benefits: wi...
On-site
Troubleshoot windows and mac operating systems
Endpoint management tools
Ticketing/project management tools
Join our User Technology (UT) team at Wise, where we create a seamless experience by offering all the necessary tools and permissions for people to do their best work and avoid being speed blockers

Job Summary

  • Join our User Technology (UT) team at Wise, where we create a seamless experience by offering all the necessary tools and permissions for people to do their best work and avoid being speed blockers.
  • Provide technical support for Wisers seeking assistance, manage procurement, assets, and inventory of tech accessories, and troubleshoot hardware and software issues.
  • We believe teams are strongest when they are diverse, equitable and inclusive, and we're proud to have a truly international team, and we celebrate our differences.

Matching Summary

Join our User Technology (UT) team at Wise, where we create a seamless experience by offering all the necessary tools and permissions for people to do their best work and avoid being speed blockers.

Salary

Base: £38k - 46k; Bonus/Equity: RSUs; Benefits: Wise Benefits

Skills & Requirements

Must-have

  • Troubleshoot Windows and Mac operating systems
  • Endpoint management tools
  • Ticketing/project management tools
  • Technical support for users
  • Manage device procurement and inventory

Nice-to-have

  • Passion for computing and user experience
  • Ability to work under pressure
  • Researching solutions and latest technology
  • Excellent documentation skills
  • Experience with 2FA solutions

Key Requirements

  • 1-2 years of IT support experience
  • Proficient in Windows and Mac OS
  • Experience with endpoint management tools
  • Experience with ticketing tools
  • Comfortable working independently and in a team

Work Rights

Not specified

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