Transport Customer Service Executive

A.P. Moller - Maersk

**
1-2 years operations experience
Transport safety standards compliance
Truck allocation and scheduling
** A.P. Moller - Maersk is seeking a Transport Customer Service Executive responsible for coordinating transport operations, ensuring compliance with safety standards, and maintaining customer satisfaction. The role involves managing delivery schedules, addressing issues with vendors or customers, and preparing operational reports. **

Job Summary

  • The role involves allocating trucks to ensure timely delivery of beauty and apparel products to customers.
  • Employees must enforce Maersk Transport Safety Standards and conduct alcohol and drug testing for vendors and drivers.
  • The position requires monitoring third-party transport performance and resolving delivery issues or customer complaints immediately.

Matching Summary

Match Score: 75

** A.P. Moller - Maersk is seeking a Transport Customer Service Executive responsible for coordinating transport operations, ensuring compliance with safety standards, and maintaining customer satisfaction. The role involves managing delivery schedules, addressing issues with vendors or customers, and preparing operational reports. **

Skills & Requirements

Must-have

  • 1-2 years operations experience
  • Transport safety standards compliance
  • Truck allocation and scheduling
  • Third-party vendor performance monitoring
  • Customer complaint resolution
  • Delivery status tracking

Nice-to-have

  • High ethical standards
  • Customer-oriented communication
  • Root cause analysis skills
  • Continuous improvement mindset
  • Strong verbal and written communication

Key Requirements

  • Minimum 1-2 years experience in Operations
  • High ethical standards
  • Clear understanding of KPIs and SLAs

Work Rights

Not specified

Tailored Resume

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