Strategic Account Manager

Merck & Co., Inc., Rahway, NJ, USA

Not specified (assumed flexible based on the role).
Customer solutions development
Profitable growth through customer satisfaction
Strategic long-term business plans
Merck & Co., Inc. is seeking a Strategic Account Manager to develop business solutions for key clients, focusing on enhancing customer satisfaction and driving profitable growth. The role requires strong customer engagement, strategic planning, and collaboration with interdisciplinary teams

Job Summary

  • Strategic Account Managers partner with customers to develop business solutions that drive profitable growth through best-in-class customer satisfaction, leveraging the entire portfolio of products, services, and solutions.
  • The role involves implementing strategic, long-term business plans for key strategic accounts, building sustainable engagements, and integrating customer insights to create value.
  • Responsibilities include market and customer understanding, account plan development and implementation, tracking metrics, and influencing integrated account teams.

Matching Summary

Match Score: 85

Merck & Co., Inc. is seeking a Strategic Account Manager to develop business solutions for key clients, focusing on enhancing customer satisfaction and driving profitable growth. The role requires strong customer engagement, strategic planning, and collaboration with interdisciplinary teams.

Skills & Requirements

Must-have

  • customer solutions development
  • profitable growth through customer satisfaction
  • strategic long-term business plans
  • customer insights integration
  • value creation through unmet needs
  • cross-functional team collaboration

Nice-to-have

  • market and policy dynamics identification
  • customer mission and vision understanding
  • competitor analysis completion
  • stakeholder perspective understanding
  • tailored value proposition definition
  • professional engagement and partnerships

Key Requirements

  • Bachelor Degree in Business, medical, pharmacy or relevant subject
  • 5+ years of experience in a customer-facing role
  • Experience in Marketing highly preferred
  • Strong knowledge of customer/business strategy
  • Understanding of local healthcare industry

Work Rights

Not specified

Tailored Resume

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