Customer Service Representative

Holiday Pet Hotel

Encinitas, CA, United States
$16.90 - $18.00ph doe; tips; pyrt-time health, men...
On-site
Handle phones and customers
Balance end-of-day cash drawer
Respond to complaints with patience
Holiday Pet Hotel is seeking a Customer Service Representative to join their team in Encinitas, CA. The ideal candidate will have a passion for both pets and people, strong communication skills, and experience in customer service

Job Summary

  • We are revolutionizing the pet industry and are looking for a Customer Service Representative who can make every client feel like a VIP.
  • Your role will involve welcoming pet parents and their furry VIPs, answering phones, touring clients, managing check-ins/check-outs, and handling payments.
  • We offer part-time health, mental health, and telehealth benefits, with pay starting at $16.90 - $18.00/hour DOE + tips.

Matching Summary

Match Score: 85

Holiday Pet Hotel is seeking a Customer Service Representative to join their team in Encinitas, CA. The ideal candidate will have a passion for both pets and people, strong communication skills, and experience in customer service.

Salary

$16.90 - $18.00/hour DOE; tips; Part-time health, mental health, and telehealth benefits

Skills & Requirements

Must-have

  • handle phones and customers
  • balance end-of-day cash drawer
  • respond to complaints with patience
  • keep lobby clean and welcoming
  • multi-line phones and computer systems

Nice-to-have

  • fluent in human and hound
  • make every client feel VIP
  • charm of a customer service pro
  • heart of a dog mom or dad

Key Requirements

  • 1+ year of customer service experience preferred
  • High school diploma or equivalent required
  • Availability on evenings, weekends, and holidays required
  • Must be able to lift 40 lbs

Work Rights

Not specified

Tailored Resume

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