Front, middle or back office investment management systems
Charles river investment management solution (crims)
Post go-live production support
The Post Production Support Specialist supports customers post go-live of the Charles River Investment Management Solution by configuring, tuning, training, testing workflows, and resolving issues
Job Summary
The Post Production Support Specialist supports customers post go-live of the Charles River Investment Management Solution by configuring, tuning, training, testing workflows, and resolving issues.
The role requires strong industry knowledge across multiple asset classes and involves navigating the CRD/Alpha ecosystem while establishing relationships with internal teams.
State Street offers an inclusive environment with development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks.
Matching Summary
The Post Production Support Specialist supports customers post go-live of the Charles River Investment Management Solution by configuring, tuning, training, testing workflows, and resolving issues.
Skills & Requirements
Must-have
Front, Middle or Back Office Investment Management systems
Charles River Investment Management Solution (CRIMS)
Post go-live production support
Multi-asset class industry knowledge
Client issue management and status reporting
Onsite client support up to 50% of time
SQL and relational database familiarity
Nice-to-have
Customer service and relationship building
Strong problem solving and analytical skills
Understanding of multi-tier technical architectures
Knowledge of FIX and reporting tools
Ability to influence key decision makers
Experience with order management and compliance systems
Strong time management and multitasking
Key Requirements
8-10 years hands-on financial industry experience
Experience in implementation/support of financial systems
Bachelor’s degree in business or technical field
Experience with mission-critical financial solutions