Call Center Agent Im Gesundheitswesen (remote Work) (m/w/d) – Technischer Support Patientenservice

VitalAire

Leipzig, Germany
Patient support and problem solving
Technical product support tickets
Customer experience on the phone
You will be the first point of contact for our patients, helping them overcome technical hurdles and ensuring their care is running smoothly

Job Summary

  • You will be the first point of contact for our patients, helping them overcome technical hurdles and ensuring their care is running smoothly.
  • We offer a wide range of training opportunities to expand your knowledge individually and according to your needs, providing the best conditions for growing with new challenges.
  • Your commitment will be rewarded with fair compensation, including company pension, 30 days of vacation, and additional benefits like job bike leasing and subsidized Urban Sports Club membership.

Matching Summary

You will be the first point of contact for our patients, helping them overcome technical hurdles and ensuring their care is running smoothly.

Skills & Requirements

Must-have

  • Patient support and problem solving
  • Technical product support tickets
  • Customer experience on the phone
  • Order processing and data maintenance
  • Remote work in healthcare

Nice-to-have

  • Service-oriented personality
  • Structured work approach
  • Contribution to projects and ideas
  • Interest in improving lives

Key Requirements

  • Experience in technical customer support
  • Experience in technical product support
  • Experience in Customer Service
  • Experience in sales support
  • Experience in medical field
  • Good knowledge of Google Workspace or MS Office
  • Knowledge of SAP is a plus

Work Rights

Not specified

Tailored Resume

Cover Letter