Job Summary

• The Patient Family Relations Specialist serves as a liaison between patients, loved ones, and staff to respond to feedback and requests in a compassionate and supportive manner, focusing on patient rights and needs.
• This role involves conducting investigations, facilitating communication, mediating expectations, and supporting patients in understanding their rights, while ensuring compliance with regulatory standards.
• The position requires flexibility to support multiple hospital sites and a commitment to DEI initiatives, aiming to identify and dismantle systemic racism and other forms of discrimination.

Matching Summary

Salary

Base: $58,136.00 - $84,656.00/Annual; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Key Requirements

• Bachelor's degree preferred
• 3-5 years healthcare experience
• Ability to communicate clearly
• Excellent interpersonal service skills
• Superior organizational skills
• Experience managing multiple tasks

Work Rights