Senior Sales Operations Business Analyst

Russell Investment Group

Mumbai, India
On-site
Global crm platform management
Salesforce expertise
Business requirements gathering
Serve as the hands-on leader responsible for both strategic CRM direction and tactical execution

Job Summary

  • Serve as the hands-on leader responsible for both strategic CRM direction and tactical execution.
  • Gather, document, and analyze business and technical requirements across GTM, Sales, Finance, Marketing, and Product teams.
  • Identify technology and process gaps and propose solutions to streamline workflows and improve system usability.

Matching Summary

Serve as the hands-on leader responsible for both strategic CRM direction and tactical execution.

Skills & Requirements

Must-have

  • Global CRM platform management
  • Salesforce expertise
  • Business requirements gathering
  • Cross-functional leadership
  • SQL, Jira, Confluence, Excel

Nice-to-have

  • Player-coach mindset
  • Client-focused approach
  • Agile environments experience

Key Requirements

  • 3-5+ years of experience
  • Bachelor's degree in Business Administration, Information Systems, or related field
  • Salesforce certifications (preferred)
  • Experience in asset management or financial services (preferred)

Work Rights

Not specified

Tailored Resume

Cover Letter