Manager, Crm Service Excellence

LSEG

Software development lifecycle knowledge
Site reliability and system architecture
Incident response and production improvements
The role involves leading projects to design complex software products aligned with Group Technology strategy while ensuring high availability and scalability

Job Summary

  • The role involves leading projects to design complex software products aligned with Group Technology strategy while ensuring high availability and scalability.
  • Candidates will mentor team members on design techniques, coding standards, and building automated responses to prevent problem recurrence.
  • LSEG offers a dynamic global environment with tailored benefits including healthcare, retirement planning, and paid volunteering days.

Matching Summary

The role involves leading projects to design complex software products aligned with Group Technology strategy while ensuring high availability and scalability.

Skills & Requirements

Must-have

  • Software development lifecycle knowledge
  • Site reliability and system architecture
  • Incident response and production improvements
  • Mentorship of team members on coding standards
  • Design of scalable and efficient software components

Nice-to-have

  • Intellectually curious problem solver
  • Collaborative and creative culture fit
  • Commitment to sustainability and net zero goals
  • Ability to ask difficult questions
  • Willingness to build automation for non-exceptional conditions

Key Requirements

  • Degree in Computer Science or Software Engineering
  • Significant experience in software development
  • Knowledge of programming languages and tooling frameworks

Work Rights

Not specified

Tailored Resume

Cover Letter