Customer Service Representative - Claremont (30.15 Hour/week)

CommBank

Claremont, Western Australia, Australia
Meaningful customer conversations
Assist with in-branch technology
Respond to transactional needs
In this role you will work collaboratively with your Branch Manager and colleagues to deliver outstanding outcomes for every customer you deal with

Job Summary

  • In this role you will work collaboratively with your Branch Manager and colleagues to deliver outstanding outcomes for every customer you deal with.
  • Your understanding of your customers and the Bank’s offerings means you always know the right specialist to refer customers to for their more complex needs.
  • We are looking for a Customer Service Representative to join our Claremont branch on a part time, 30.15 hr/wk basis!

Matching Summary

In this role you will work collaboratively with your Branch Manager and colleagues to deliver outstanding outcomes for every customer you deal with.

Skills & Requirements

Must-have

  • meaningful customer conversations
  • assist with in-branch technology
  • respond to transactional needs
  • Financial Health Checks
  • process loan applications
  • capture customer feedback

Nice-to-have

  • passion for service excellence
  • work independently and collaboratively
  • seeing the big picture
  • genuine passion for the customer

Key Requirements

  • Must be available for predetermined roster
  • Ability to ask the right questions
  • Act with integrity
  • Place the customer at the centre

Work Rights

Not specified

Tailored Resume

Cover Letter