Support Operator Associate

Advocate Health

Stanly, NC, US
Base: $18.85 - $28.30 ph; bonus/equity: not specif...
High school diploma or ged required
Work weekends holidays and overtime
Handle multiple lines and loud noises
This role involves answering incoming calls in a busy call center environment while adhering to HIPAA guidelines

Job Summary

  • This role involves answering incoming calls in a busy call center environment while adhering to HIPAA guidelines.
  • The position requires responding to alarms, pages, and messages by contacting personnel through various communication methods.
  • Advocate Health offers comprehensive benefits including health insurance, retirement plans, and paid time off.

Matching Summary

This role involves answering incoming calls in a busy call center environment while adhering to HIPAA guidelines.

Salary

Base: $18.85 - $28.30 per hour; Bonus/Equity: Not specified; Benefits: Paid Time Off, Health and welfare benefits, Retirement match

Skills & Requirements

Must-have

  • High School Diploma or GED required
  • Work weekends holidays and overtime
  • Handle multiple lines and loud noises
  • Proficiency in verbal and written communications

Nice-to-have

  • Previous phone work experience preferred
  • Customer service background preferred
  • Ability to problem-solve stressful situations

Key Requirements

  • High School Diploma or GED
  • Must be available for occasional callback support
  • Must be able to work third shift schedule

Work Rights

Not specified

Tailored Resume

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