Customer Care Associate

QBE

Multiple Locations
Customer service skills
Regulatory compliance
Policy administration experience
The purpose of this role is to provide customer service and administrative support through email and phone calls

Job Summary

  • The purpose of this role is to provide customer service and administrative support through email and phone calls.
  • This role involves following specific procedures to close out work requests and monitoring business inflow.
  • Additionally, the role includes dispatching policy documents and answering customer questions.

Matching Summary

The purpose of this role is to provide customer service and administrative support through email and phone calls.

Skills & Requirements

Must-have

  • Customer service skills
  • Regulatory compliance
  • Policy administration experience

Nice-to-have

  • Call center experience
  • BPO industry experience
  • Effective communication skills

Key Requirements

  • Tertiary Degree or equivalent
  • Some relevant work experience
  • Preferred experience in insurance or banking

Work Rights

Not specified

Tailored Resume

Cover Letter