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The Lisinski Law Firm is seeking an Intake Manager to lead a bilingual team, transforming client inquiries into commitments while enhancing the client experience. The role emphasizes strategic leadership, team development, and operational excellence within a humanitarian immigration practice.
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Job Summary
As our Intake Manager, you’ll own one of the most influential moments in the client journey: the first impression.
You’ll lead a high energy bilingual team that transforms inquiries into committed clients, elevating every interaction with a true Red Carpet experience.
Lisinski Law Firm provides a comprehensive benefits package that supports the diverse needs of our employees and their families.
Matching Summary
Match Score: 75
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The Lisinski Law Firm is seeking an Intake Manager to lead a bilingual team, transforming client inquiries into commitments while enhancing the client experience. The role emphasizes strategic leadership, team development, and operational excellence within a humanitarian immigration practice.
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Skills & Requirements
Must-have
Lead and develop direct reports
Point of escalation for client situations
Ensure team compliance with CRM
Own conversion performance for office
Conduct side by side observation
Lead daily team huddles
Bilingual (Spanish English) B2-C1 Required
Nice-to-have
Client obsessed mindset
Meaningful support to individuals
Red Carpet client experience
Strategic, people centered leader
Data driven operation
Key Requirements
High school diploma required; Bachelor’s degree preferred
3-5 years in consultative sales role
2-4 years experience leading a team
Immigration, legal services, financial services, or consultative professional services experience preferred