Intake Manager

Lisinski Law Firm

Medford, MA, United States
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Lead and develop direct reports
Point of escalation for client situations
Ensure team compliance with crm
** The Lisinski Law Firm is seeking an Intake Manager to lead a bilingual team, transforming client inquiries into commitments while enhancing the client experience. The role emphasizes strategic leadership, team development, and operational excellence within a humanitarian immigration practice. **

Job Summary

  • As our Intake Manager, you’ll own one of the most influential moments in the client journey: the first impression.
  • You’ll lead a high energy bilingual team that transforms inquiries into committed clients, elevating every interaction with a true Red Carpet experience.
  • Lisinski Law Firm provides a comprehensive benefits package that supports the diverse needs of our employees and their families.

Matching Summary

Match Score: 75

** The Lisinski Law Firm is seeking an Intake Manager to lead a bilingual team, transforming client inquiries into commitments while enhancing the client experience. The role emphasizes strategic leadership, team development, and operational excellence within a humanitarian immigration practice. **

Skills & Requirements

Must-have

  • Lead and develop direct reports
  • Point of escalation for client situations
  • Ensure team compliance with CRM
  • Own conversion performance for office
  • Conduct side by side observation
  • Lead daily team huddles
  • Bilingual (Spanish English) B2-C1 Required

Nice-to-have

  • Client obsessed mindset
  • Meaningful support to individuals
  • Red Carpet client experience
  • Strategic, people centered leader
  • Data driven operation

Key Requirements

  • High school diploma required; Bachelor’s degree preferred
  • 3-5 years in consultative sales role
  • 2-4 years experience leading a team
  • Immigration, legal services, financial services, or consultative professional services experience preferred

Work Rights

Not specified

Tailored Resume

Cover Letter