Customer Service Representative

Elko Veterinary Clinic

Tarzana, CA, United States
$18.00 – $23.00 ph
On-site
Greet clients and pets warmly
Answer multi-line phones
Schedule appointments and procedures
Elko Veterinary Clinic is seeking a compassionate and organized Customer Service Representative to provide excellent client service and assist with various administrative duties. The role requires multitasking in a fast-paced environment while maintaining a friendly demeanor and ensuring accurate record-keeping

Job Summary

  • Greet clients and pets warmly and professionally, answer multi-line phones promptly, and schedule appointments and procedures efficiently.
  • Process invoices and payments, balance cash drawer, and assist with end-of-day reconciliation.
  • Maintain an organized and effective appointment schedule, identify urgent cases, and coordinate follow-up visits.

Matching Summary

Match Score: 85

Elko Veterinary Clinic is seeking a compassionate and organized Customer Service Representative to provide excellent client service and assist with various administrative duties. The role requires multitasking in a fast-paced environment while maintaining a friendly demeanor and ensuring accurate record-keeping.

Salary

$18.00 – $23.00 per hour

Skills & Requirements

Must-have

  • Greet clients and pets warmly
  • Answer multi-line phones
  • Schedule appointments and procedures
  • Communicate services and pricing
  • Maintain client and patient records
  • Process invoices and payments
  • Keep reception areas clean

Nice-to-have

  • Friendly, professional, and compassionate demeanor
  • Stay calm in fast-paced environment
  • Team-oriented attitude
  • Positive mindset

Key Requirements

  • High school diploma or GED required
  • Customer service experience required
  • Minimum 3 years of customer service experience preferred
  • Ability to stand, walk, and sit for extended periods
  • Ability to lift up to 40 lbs

Work Rights

Not specified

Tailored Resume

Cover Letter