It Operations Support Technician

Logistics Specialist Jobs In Norfolk

Norfolk, US
$59,600 - $122,100; not specified; not specified p...
Hybrid
Enterprise infrastructure events
Network, system, application stability
Real-time monitoring and response
The IT Operations Support Technician position at Logistics Specialist Jobs in Norfolk requires a candidate with at least three years of IT experience, specifically in operations and systems support, to maintain and monitor enterprise infrastructure. The role emphasizes operational awareness, incident management, and communication skills, while offering a clear career growth path within the organization

Job Summary

  • Step into the center of a mission-critical IT Operations environment as the first responder for enterprise infrastructure events, keeping networks, systems, and applications stable around the clock.
  • Maintain operational awareness and intelligence by translating technical activity into mission and enterprise risk, using monitoring tools, logs, and ITSM platforms to identify trends and prevent outages.
  • CACI offers a culture of integrity, an environment of trust with flexible time off, and a focus on continuous growth with competitive compensation and comprehensive benefits.

Matching Summary

Match Score: 85

The IT Operations Support Technician position at Logistics Specialist Jobs in Norfolk requires a candidate with at least three years of IT experience, specifically in operations and systems support, to maintain and monitor enterprise infrastructure. The role emphasizes operational awareness, incident management, and communication skills, while offering a clear career growth path within the organization.

Salary

$59,600 - $122,100; Not specified; Not specified

Skills & Requirements

Must-have

  • Enterprise infrastructure events
  • Network, system, application stability
  • Real-time monitoring and response
  • Incident triage and escalation
  • ITSM platform usage
  • 24x7 shift-based environment

Nice-to-have

  • Calm voice during incidents
  • Turning data into action
  • Service-oriented attitude
  • Coachable mindset
  • Collaborative team player

Key Requirements

  • 3+ years relevant IT experience
  • Windows/Linux server admin knowledge
  • Enterprise monitoring tool experience
  • ITIL incident/event/change management
  • DoD 8140 IAT Level II certification
  • Top Secret/SCI clearance

Work Rights

TS/SCI with Polygraph

Tailored Resume

Cover Letter