The Hospital / Institutional Customer Representative plays a critical role in supporting the Company's customer centric business model by understanding and identifying customer needs and supporting pull-through activities
Job Summary
The Hospital / Institutional Customer Representative plays a critical role in supporting the Company's customer centric business model by understanding and identifying customer needs and supporting pull-through activities.
Primary activities include communicating about product in a way that's meaningful and relevant to each individual customer and engaging in informed discussions about products with HCP customers.
The role requires collaboration with various internal teams to ensure a consistent customer experience and to share key customer learning and support customer needs.
Matching Summary
The Hospital / Institutional Customer Representative plays a critical role in supporting the Company's customer centric business model by understanding and identifying customer needs and supporting pull-through activities.
Salary
Base: $106,200.00 - $167,200.00; Bonus/Equity: eligible for annual bonus and long-term incentive; Benefits: comprehensive package including medical, dental, vision, retirement, paid holidays, vacation, compassionate and sick days
Skills & Requirements
Must-have
Customer-centric business model support
Understand and identify customer needs
Support pull-through activities
Demonstrate value and better health outcomes
Communicate product information effectively
Engage in informed product discussions
Develop customer strategy
Collaborate with extended customer team
Nice-to-have
Influences beyond specific geography
Focus on better health outcomes
Share learning and best-practices
Key Requirements
Bachelor's Degree with 3+ years Sales experience OR High School Diploma with 6+ years equivalent experience
Prior experience in a scientific field or healthcare environment
Previous sales experience
Experience developing new business opportunities
Experience establishing new customer relationships