Customer Care And Sales Advisor - I

Sparklight

Twin Falls, ID, USA
Fully remote
Customer care concepts
Retention sales concepts
Respond to inbound inquiries
As Customer Care and Sales Advisor I, you’ll be the supportive voice and solutions partner for our customers, building trust by listening empathetically and responding clearly

Job Summary

  • As Customer Care and Sales Advisor I, you’ll be the supportive voice and solutions partner for our customers, building trust by listening empathetically and responding clearly.
  • This position blends service and sales skills, focusing on caring for customers, protecting relationships, and demonstrating the value of staying with Sparklight.
  • Cable One values the contributions of our associates and offers an excellent benefits package, including Health from Day One, life insurance, and generous paid time off.

Matching Summary

As Customer Care and Sales Advisor I, you’ll be the supportive voice and solutions partner for our customers, building trust by listening empathetically and responding clearly.

Skills & Requirements

Must-have

  • Customer Care concepts
  • Retention Sales concepts
  • Respond to inbound inquiries
  • Handle customer-facing duties
  • Telephone-based selling skills
  • Accurately input orders

Nice-to-have

  • Neighborly approach
  • Supportive voice
  • Solutions partner
  • Listen empathetically
  • Demonstrate value
  • Collaborative work environment

Key Requirements

  • High School Diploma or GED
  • Ability to ask fact-finding questions
  • Working knowledge of Cable One products
  • Strong communication and active listening skills
  • Ability to remain composed and empathetic
  • Ability to sit for extended periods

Work Rights

Not specified

Tailored Resume

Cover Letter