Order Management Representative Ii - German Speaking

Thermo Fisher Scientific

Budapest, Hungary
On-site
Customer support throughout service lifecycle
Process orders and manage quotations
Maintain customer data
Thermo Fisher Scientific is seeking a German-speaking Order Management Representative II for their Budapest office. The role involves providing customer support throughout the service lifecycle, managing inquiries, processing orders, and ensuring customer satisfaction, all within a collaborative environment

Job Summary

  • As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale.
  • In this position, you'll provide excellent customer support throughout the service lifecycle, from initial contact through order fulfillment.
  • Using various ERP and CRM systems, you'll process orders, track shipments, resolve issues, and ensure customer satisfaction through proactive communication and follow-up.

Matching Summary

Match Score: 85

Thermo Fisher Scientific is seeking a German-speaking Order Management Representative II for their Budapest office. The role involves providing customer support throughout the service lifecycle, managing inquiries, processing orders, and ensuring customer satisfaction, all within a collaborative environment.

Skills & Requirements

Must-have

  • Customer support throughout service lifecycle
  • Process orders and manage quotations
  • Maintain customer data
  • Work with cross-functional teams
  • Use ERP and CRM systems
  • Proactive communication and follow-up

Nice-to-have

  • Positive attitude and teamwork skills
  • Adapt to new processes and technologies
  • Participate in cross-training

Key Requirements

  • Minimum 1 year customer service experience
  • Government Body award or equivalent certification
  • Strong written and verbal English communication
  • Proficient in Microsoft Office applications
  • Experience with ERP systems beneficial
  • Experience using CRM systems preferred

Work Rights

Not specified

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