Director, Service Management Automation Lead

SyneosHealth

Hyderabad, India
Servicenow platform ownership
Automation and ai adoption
Performance management of partners
Syneos Health is committed to accelerating customer success in drug development and commercialization

Job Summary

  • Syneos Health is committed to accelerating customer success in drug development and commercialization.
  • The role involves driving a modern, AI- and automation-first service model.
  • The company values career development and an inclusive culture for its employees.

Matching Summary

Syneos Health is committed to accelerating customer success in drug development and commercialization.

Skills & Requirements

Must-have

  • ServiceNow platform ownership
  • Automation and AI adoption
  • Performance management of partners

Nice-to-have

  • Inclusive company culture
  • Strong stakeholder management
  • Experience with automation platforms

Key Requirements

  • Graduate degree in related field
  • 10+ years of experience in service management
  • ITIL v4 certification preferred

Work Rights

Not specified

Tailored Resume

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