Operations Vendor Performance Analyst

Blue Cross and Blue Shield of Minnesota

Eagan, MN, United States
Base: $68,900.00 - $113,700.00; bonus/equity: not ...
Hybrid (2 days in-office, 3 days remote)
Vendor operations performance monitoring
Process audit and analysis
Data analysis for operations
Blue Cross and Blue Shield of Minnesota is seeking an Operations Vendor Performance Analyst to enhance vendor performance through data analysis and operational oversight. The ideal candidate will have strong communication skills and at least three years of relevant experience, with a preference for those with health insurance sector knowledge

Job Summary

  • Responsible for performing complex work under limited supervision in support of driving the performance of vendor partners through research, process audit, performance oversight and analysis of data for the Operations Division.
  • Continually and proactively monitor vendor operations performance to ensure targets are met consistently.
  • Communicates and collaborates with vendor stakeholders as needed to ensure quality calibration, communication of critical process changes and ensure overall Blue Cross exceptional customer experience.

Matching Summary

Match Score: 80

Blue Cross and Blue Shield of Minnesota is seeking an Operations Vendor Performance Analyst to enhance vendor performance through data analysis and operational oversight. The ideal candidate will have strong communication skills and at least three years of relevant experience, with a preference for those with health insurance sector knowledge.

Salary

Base: $68,900.00 - $113,700.00; Bonus/Equity: Not specified; Benefits: Medical, dental, vision, life insurance, 401k, PTO, VPTO, and more

Skills & Requirements

Must-have

  • Vendor operations performance monitoring
  • Process audit and analysis
  • Data analysis for operations
  • Collaboration with vendor stakeholders
  • Business process change implementation

Nice-to-have

  • Driving automation opportunities
  • Exceptional customer experience focus
  • Internal stakeholder vendor champion

Key Requirements

  • 3+ years of related professional experience
  • Intermediate Microsoft Office skills (Excel, Word, Access)
  • High school diploma or equivalency
  • Legal authorization to work in the U.S.

Work Rights

Legal authorization to work in the U.S.

Tailored Resume

Cover Letter