Customer Service Representative 3, German Speaker

Dexcom Inc

Vilnius, Lithuania
Base: €1,905.42 - €2,353.75 gross monthly; bonus/e...
On-site
German and english proficiency (b2)
Administrative tasks for patients
Communicate with insurance companies
Dexcom Inc is seeking a German-speaking Customer Service Representative to join their Inside Operations team in Vilnius, Lithuania. The ideal candidate will be responsible for managing administrative tasks related to patient onboarding and insurance processes, while contributing to a collaborative work environment

Job Summary

  • You will play a vital role by managing key administrative tasks that ensure a smooth and supportive experience for our patients.
  • You will communicate with health insurance companies, physicians, and patients via phone and email to troubleshoot and resolve issues.
  • Dexcom offers a hybrid working model, 5 additional vacation days, and opportunities to work from other countries for up to 30 days per year.

Matching Summary

Match Score: 85

Dexcom Inc is seeking a German-speaking Customer Service Representative to join their Inside Operations team in Vilnius, Lithuania. The ideal candidate will be responsible for managing administrative tasks related to patient onboarding and insurance processes, while contributing to a collaborative work environment.

Salary

Base: €1,905.42 - €2,353.75 gross monthly; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • German and English proficiency (B2)
  • Administrative tasks for patients
  • Communicate with insurance companies
  • Process reimbursement authorizations
  • Handle patient onboarding process

Nice-to-have

  • Support quality and training activities
  • Contribute to process improvement projects
  • Collaborate with cross-functional teams

Key Requirements

  • Minimum 2-4 years of related experience
  • High School diploma/certificate or equivalent
  • Working knowledge of Microsoft Office Suite

Work Rights

Not specified

Tailored Resume

Cover Letter