Head Universal Banker - Orland Park Branch

Citi Handlowy

Orland Park, Illinois, United States
Base: $49,900.00 - $65,100.00; bonus/equity: discr...
Not specified
2-4 years relevant experience
Face-to-face customer service skills
Digital engagement and basic sales
The Head Universal Banker position at Citi Handlowy in Orland Park, Illinois, is a leadership role focused on delivering exceptional customer service and guiding a branch team. The ideal candidate will have a strong background in customer service, sales, and digital engagement, and will be responsible for coaching team members while ensuring compliance with bank policies

Job Summary

  • The Head Universal Banker leads, coaches, and mentors the branch team while executing all service transactions and sales activities.
  • This role champions risk and control by monitoring daily operations and ensuring strict compliance with bank policies and regulatory procedures.
  • Citi offers competitive benefits including medical, dental, vision coverage, 401(k), life insurance, and paid time off packages.

Matching Summary

Match Score: 75

The Head Universal Banker position at Citi Handlowy in Orland Park, Illinois, is a leadership role focused on delivering exceptional customer service and guiding a branch team. The ideal candidate will have a strong background in customer service, sales, and digital engagement, and will be responsible for coaching team members while ensuring compliance with bank policies.

Salary

Base: $49,900.00 - $65,100.00; Bonus/Equity: Discretionary and formulaic incentive awards available; Benefits: Medical, dental, vision, 401(k), life, accident, disability, wellness programs, and paid time off

Skills & Requirements

Must-have

  • 2-4 years relevant experience
  • Face-to-face customer service skills
  • Digital engagement and basic sales
  • Strong verbal and written communication
  • Analytical and problem solving skills

Nice-to-have

  • Retail experience preferred
  • Sales experience desired
  • Open client service orientation
  • Positive can-do attitude
  • Teamwork and collaboration focus

Key Requirements

  • High School diploma or equivalent
  • 2-4 years of relevant banking experience
  • Basic computer and digital tools proficiency

Work Rights

Not specified

Tailored Resume

Cover Letter