Service Delivery Coordinator I (hybrid - Costa Rica)
Comcastadvertising
Costa Rica
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Monitor order progression with carriers
Communicate order progress and changes
Respond to inquiries promptly
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Comcast is seeking a Service Delivery Coordinator I in Costa Rica to facilitate communication between project managers, carriers, and customers, ensuring timely and efficient delivery of telecom services. The ideal candidate should possess customer service experience, strong communication skills, and proficiency in Microsoft Office.
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Job Summary
Act as the central hub for communication between Client Project Managers, carriers, and other external and internal customers.
Coordinate seamless installations and activations for a range of telecom products.
Play a pivotal role in ensuring the successful and timely completion of telecom projects.
Matching Summary
Match Score: 75
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Comcast is seeking a Service Delivery Coordinator I in Costa Rica to facilitate communication between project managers, carriers, and customers, ensuring timely and efficient delivery of telecom services. The ideal candidate should possess customer service experience, strong communication skills, and proficiency in Microsoft Office.
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Skills & Requirements
Must-have
Monitor order progression with carriers
Communicate order progress and changes
Respond to inquiries promptly
Maintain internal CRM order system
Handle networking deployments
Nice-to-have
Cultivate positive relationships
Understand end-to-end provisioning
Active listening skills
Work with minimal supervision
Key Requirements
High School Diploma or equivalent
6 months – 1 year customer service or project coordination experience