Fr - Réceptionniste (h/f/x) Ibis Gerland Rue Merieux

Ibis Gerland Rue Merieux

Lyon, France
Base: 1 868,81 € 35h; bonus/equity: prime annuelle...
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Customer relations
Reservations management
Billing and payment procedures
** Ibis Gerland Rue Merieux is seeking a receptionist to join their team, focusing on delivering exceptional customer service and supporting hotel operations. The ideal candidate will have a background in hospitality, fluency in French and English, and a knack for sales and customer relations. **

Job Summary

  • As a Receptionist, you take care of our clients from their arrival to their departure, ensuring they have a memorable experience.
  • You will be responsible for customer relations, commercial/sales activities, and managing operations related to guest reception and departure.
  • Benefits include a salary of €1,868.81 for 35 hours, a 13th month, annual performance bonus, PEE/PERECO, meal allowance, and 100% employer-covered health insurance.

Matching Summary

Match Score: 75

** Ibis Gerland Rue Merieux is seeking a receptionist to join their team, focusing on delivering exceptional customer service and supporting hotel operations. The ideal candidate will have a background in hospitality, fluency in French and English, and a knack for sales and customer relations. **

Salary

Base: 1 868,81 € 35h; Bonus/Equity: Prime annuelle sur objectif; Benefits: 13ème mois, Indémnité panier repas, Mutuelle prise en charge à 100%

Skills & Requirements

Must-have

  • customer relations
  • reservations management
  • billing and payment procedures
  • check-in/check-out procedures
  • hotel safety and security

Nice-to-have

  • positive and memorable client experience
  • responsible hospitality vision
  • commercial acumen
  • adaptability to service needs
  • dynamic and organized

Key Requirements

  • Baccalauréat or BTS Hotellerie Restauration diploma
  • Previous successful experience
  • Fluent French and English
  • Proficiency in check-in/check-out procedures
  • FOLS software proficiency is a plus

Work Rights

Not specified

Tailored Resume

Cover Letter