The Knowledge Experience team shapes how our organization works, collaborates, and learns by enhancing knowledge accessibility to support operations and strategic initiatives
Job Summary
The Knowledge Experience team shapes how our organization works, collaborates, and learns by enhancing knowledge accessibility to support operations and strategic initiatives.
This role involves designing knowledge architecture, partnering with teams to organize strategic insights, experimenting with AI tools, and applying design thinking to co-create solutions.
The position requires driving adoption of knowledge practices through enablement and training, and leading content strategy during system migrations in partnership with IT.
Matching Summary
The Knowledge Experience team shapes how our organization works, collaborates, and learns by enhancing knowledge accessibility to support operations and strategic initiatives.
Skills & Requirements
Must-have
knowledge management principles
information architecture design
modern KM platforms
content strategy leadership
stakeholder communication skills
change management and training
cross-functional collaboration
Nice-to-have
experimentation mindset
design thinking methodologies
comfortable with ambiguity
fresh perspectives on knowledge challenges
Key Requirements
1-3 years relevant experience
knowledge management or related fields
experience in product-driven or technology environments