Field Service Technician (field Based) Cleveland, Oh

BD Parata

Cleveland, OH, USA
Hourly: $21.60 - $33.60 usd; bonus/equity: not spe...
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3-5 years field service experience
Mechanical proficiency with hand tools
Windows os and office applications knowledge
** BD Parata is seeking a Field Support Engineer based in Cleveland, OH, to provide technical and customer support for their pharmacy automation products. The role requires strong mechanical skills, experience with computer networking, and a commitment to customer service in a field-based environment. **

Job Summary

  • The role involves delivering world-class customer service and problem resolution at client sites while cultivating positive customer relations.
  • Candidates must ensure maximum uptime by maintaining equipment properly and proactively identifying potential issues before they impact operations.
  • BD is a global medical technology company dedicated to advancing the world of health through innovation and collaboration.

Matching Summary

Match Score: 75

** BD Parata is seeking a Field Support Engineer based in Cleveland, OH, to provide technical and customer support for their pharmacy automation products. The role requires strong mechanical skills, experience with computer networking, and a commitment to customer service in a field-based environment. **

Salary

Hourly: $21.60 - $33.60 USD; Bonus/Equity: Not specified; Benefits: Competitive package including rewards and recognition programs

Skills & Requirements

Must-have

  • 3-5 years field service experience
  • Mechanical proficiency with hand tools
  • Windows OS and Office applications knowledge
  • Basic computer networking understanding
  • XML file editing and configuration
  • PC ghosting and re-imaging processes

Nice-to-have

  • Associates degree in STEM or technical field
  • Collaborative and supportive customer relations
  • Willingness to travel regionally
  • Ability to work weekends and holidays
  • Constructive feedback for product improvements

Key Requirements

  • High School Diploma required
  • 3-5 years of field service experience
  • Strong mechanical proficiency
  • Proficient in Windows 2000 through 11
  • Extensive understanding of basic computer networking

Work Rights

Not specified

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