Base: $17.75; commission: total target $27.36 with...
Fully remote
Active listening and empathy skills
Strategic product bundling experience
Ability to work nights and weekends
Comcast Business is seeking a Virtual Retention Sales representative to support customer retention efforts by addressing service disconnect requests and enhancing customer satisfaction. The role requires strong communication and problem-solving skills, with a focus on empathy and proactive retention strategies
Job Summary
The role focuses on retaining existing customers by resolving issues and renegotiating service terms to minimize churn.
Employees are expected to proactively contact clients at high propensity churn points to extend customer relationships.
Comcast offers a total target compensation of $27.36 including base pay and potential commission for overachieving sales targets.
Matching Summary
Match Score: 85
Comcast Business is seeking a Virtual Retention Sales representative to support customer retention efforts by addressing service disconnect requests and enhancing customer satisfaction. The role requires strong communication and problem-solving skills, with a focus on empathy and proactive retention strategies.
Salary
Base: $17.75; Commission: Total Target $27.36 with upside potential; Benefits: Best-in-class array of options