Cash Management Associate – Client Experience & Operations

Chartwell Investment Partners

Southfield, MI, US
Base salary components included; + compensation ma...
Hybrid
Strong written and verbal communication skills
Familiarity with basic accounting principles
Experience in customer service or financial services
This role serves as the first line of support for branch teams by resolving client account inquiries and disbursement errors

Job Summary

  • This role serves as the first line of support for branch teams by resolving client account inquiries and disbursement errors.
  • The position requires daily reporting and review of account activity to ensure strict compliance with firm policies and industry regulations.
  • Employees benefit from a collaborative team environment with opportunities to expand skills and make a real impact on client satisfaction.

Matching Summary

This role serves as the first line of support for branch teams by resolving client account inquiries and disbursement errors.

Salary

Base salary components included; additional compensation may include cash or equity; benefits package includes medical, dental, vision, life insurance, retirement savings, and paid time off.

Skills & Requirements

Must-have

  • Strong written and verbal communication skills
  • Familiarity with basic accounting principles
  • Experience in customer service or financial services
  • Proficiency with Excel and Outlook software

Nice-to-have

  • Customer-first mindset with passion for helping others
  • Ability to train new associates and support escalated calls
  • Contribution to continuous improvement culture

Key Requirements

  • High School Diploma or equivalent required
  • 2+ years of experience in customer service, office administration, or financial services preferred
  • Must be eligible to work in the US without visa sponsorship

Work Rights

Not specified

Tailored Resume

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