Customer Service Representative

Lafayette Animal Hospital

Laredo, TX, United States
Professional phone etiquette
Accepts payments and maintains cash drawer
Maintains accurate client and pet records
Understands, communicates, and properly prioritizes scheduled appointments, client education, and lobby triage by vaccine, wellness, parasite, and retail needs to ensure an efficient and productive schedule and daily workflow

Job Summary

  • Understands, communicates, and properly prioritizes scheduled appointments, client education, and lobby triage by vaccine, wellness, parasite, and retail needs to ensure an efficient and productive schedule and daily workflow.
  • Accepts payments, makes change, processes credit payments, and other forms of payment while maintaining an accurate cash drawer.
  • At AmeriVet, we’re committed to your growth, development, well-being, and success.

Matching Summary

Understands, communicates, and properly prioritizes scheduled appointments, client education, and lobby triage by vaccine, wellness, parasite, and retail needs to ensure an efficient and productive schedule and daily workflow.

Skills & Requirements

Must-have

  • Professional phone etiquette
  • Accepts payments and maintains cash drawer
  • Maintains accurate client and pet records
  • Operates multi-line telephone system
  • Remains calm in emergency situations

Nice-to-have

  • Empathetic and compassionate client interaction
  • Adaptable to multiple situations
  • Collaborative team environment

Key Requirements

  • HS Diploma or educational equivalent
  • Computer efficiency
  • Very detail-oriented
  • Ability to work most Saturdays
  • Available to work weekends and holiday rotations

Work Rights

Not specified

Tailored Resume

Cover Letter