Front End/floor Supervisor

The Kroger Co.

Portland, OR, United States
Maximum: $22.53 ph; bonus/equity: not specified; b...
Model exceptional customer service behaviors
Coach cashiers and self-checkout attendants
Maintain front end queuing standards
The role requires modeling exceptional customer service by greeting and engaging 90% of all customers through smiling and eye contact

Job Summary

  • The role requires modeling exceptional customer service by greeting and engaging 90% of all customers through smiling and eye contact.
  • Candidates will supervise direct reports including cashiers and courtesy clerks, providing coaching on engagement and checkout best practices.
  • The company offers comprehensive benefits including healthcare coverage, tuition reimbursement up to $21,000, and flexible scheduling.

Matching Summary

The role requires modeling exceptional customer service by greeting and engaging 90% of all customers through smiling and eye contact.

Salary

Maximum: $22.53 per hour; Bonus/Equity: Not specified; Benefits: Healthcare, tuition reimbursement, paid time off

Skills & Requirements

Must-have

  • Model exceptional customer service behaviors
  • Coach cashiers and self-checkout attendants
  • Maintain front end queuing standards
  • Ensure till audits are performed
  • Supervise basket retrieval process

Nice-to-have

  • Approachable visible source of assistance
  • Passion for food and people
  • Diverse team collaboration skills

Key Requirements

  • Previous comparable experience (None specified)
  • No formal education required
  • Ability to perform essential functions with or without accommodation

Work Rights

Not specified

Tailored Resume

Cover Letter