The Customer Service Representative will provide excellent customer service to inquiring parties, and direct inquiries to the appropriate internal resources as they are received
Job Summary
The Customer Service Representative will provide excellent customer service to inquiring parties, and direct inquiries to the appropriate internal resources as they are received.
They will provide customers, clients, and others with appropriate and accurate information in a timely manner.
Meeting all assigned quotas, metrics, and providing excellent customer service are the most important aspects of this position.
Matching Summary
The Customer Service Representative will provide excellent customer service to inquiring parties, and direct inquiries to the appropriate internal resources as they are received.
Skills & Requirements
Must-have
Provide excellent customer service
Answer incoming calls and emails
Communicate in English and Spanish
Nice-to-have
Polite and professional attitude
Timely and accurate information
Key Requirements
One year call center work experience
Ability to speak, read and write in English and Spanish