Teamleiter M/w/d Im Reparaturgeschäft Für Aufzüge

KONE Romania

Customer relationship management
Service operations management
Technician performance management
Accountable for customer satisfaction through quality of service and precise communication, as well as equipment safety and performance

Job Summary

  • Accountable for customer satisfaction through quality of service and precise communication, as well as equipment safety and performance.
  • Responsible for managing service operations, including technician safety, service delivery according to contracts, and cost control.
  • Focuses on people management, including technician motivation, competence development, performance objectives, and workload balancing.

Matching Summary

Accountable for customer satisfaction through quality of service and precise communication, as well as equipment safety and performance.

Skills & Requirements

Must-have

  • Customer relationship management
  • Service operations management
  • Technician performance management
  • Sales lead processing
  • Equipment safety and performance

Nice-to-have

  • Innovative and collaborative culture
  • Employee engagement focus
  • Ethical business practices
  • Sustainability focus

Key Requirements

  • Experience in repair business
  • Leadership experience
  • Customer service skills
  • Sales skills

Work Rights

Not specified

Tailored Resume

Cover Letter