Customer Experience Advisor | S1 | Retail Banking | St Albans | 21 Hours Per Week

Santander

St Albans, United Kingdom
Base: £24,500; bonus/equity: £500 annual cash allo...
Deliver outstanding customer service
Communicate effectively with customers
Act as first point of contact
Santander is evolving into a technology-driven organisation, driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what’s possible

Job Summary

  • Santander is evolving into a technology-driven organisation, driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what’s possible.
  • You’ll be a listener and problem solver, helping customers with transactions, technology, or protecting them against fraud and scams.
  • Starting salary of £24,500 plus a £500 annual cash allowance, 25 days’ holiday plus bank holidays, and an 8% pension contribution.

Matching Summary

Santander is evolving into a technology-driven organisation, driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what’s possible.

Salary

Base: £24,500; Bonus/Equity: £500 annual cash allowance; Benefits: Holiday, pension, healthcare, protection, share plans, product discounts, wellbeing support, family leave

Skills & Requirements

Must-have

  • Deliver outstanding customer service
  • Communicate effectively with customers
  • Act as first point of contact
  • Assist with day-to-day transactions
  • Handle customer queries and servicing

Nice-to-have

  • Go above-and-beyond for customers
  • Flexible, can-do approach to work
  • Openness to broad range of activities
  • Ability to grow and adapt

Key Requirements

  • Proven ability to deliver outstanding customer service
  • Right to work in the UK

Work Rights

Right to work in the UK

Tailored Resume

Cover Letter