Passenger Service Agent

Alliance Ground International (AGI)

San Francisco, CA, United States
$23.00 - $23.50 hourly; benefits: comprehensive py...
Customer service
Safety and security procedures
Ticket counter and gate operations
As a Passenger Service Agent, you will ensure traveling customers are well-informed and in the right place at the right time, prioritizing their needs and following all safety and security procedures

Job Summary

  • As a Passenger Service Agent, you will ensure traveling customers are well-informed and in the right place at the right time, prioritizing their needs and following all safety and security procedures.
  • Responsibilities include handling customer interactions at the ticket counter and gate, assisting with reservations and ticketing, managing baggage issues, and answering travel-related inquiries.
  • AGI offers a comprehensive benefits package including paid vacation, medical/dental/vision, a 401(k) program, and free on-the-job training.

Matching Summary

As a Passenger Service Agent, you will ensure traveling customers are well-informed and in the right place at the right time, prioritizing their needs and following all safety and security procedures.

Salary

$23.00 - $23.50 hourly; Benefits: comprehensive package; Bonus/Equity: Not specified

Skills & Requirements

Must-have

  • Customer service
  • Safety and security procedures
  • Ticket counter and gate operations
  • Baggage handling
  • Flight schedule inquiries

Nice-to-have

  • Friendly and outgoing demeanor
  • Outstanding customer service focus
  • Team player
  • Energy and enthusiasm

Key Requirements

  • High school diploma or equivalent
  • Authorization to work in the United States
  • Must complete SIDA training

Work Rights

Authorization to work in the United States

Tailored Resume

Cover Letter