Automation Customer Success Manager

PPD (Thermo Fisher) UK

Competitive remuneration; annual incentive plan bo...
4-7 years relevant business experience
2-3 years leading process change management
Experience with technology solution roll-out
The role involves proactively engaging with business leaders to prepare Finance teams for digital transformation projects within the Pharma Services Group

Job Summary

  • The role involves proactively engaging with business leaders to prepare Finance teams for digital transformation projects within the Pharma Services Group.
  • Thermo Fisher Scientific offers competitive remuneration, an annual incentive plan bonus, healthcare, and a range of employee benefits.
  • This position requires acting as a customer advocate to ensure delivered automations achieve desired business outcomes and exceed customer expectations.

Matching Summary

The role involves proactively engaging with business leaders to prepare Finance teams for digital transformation projects within the Pharma Services Group.

Salary

Competitive remuneration; Annual incentive plan bonus; Healthcare and employee benefits

Skills & Requirements

Must-have

  • 4-7 years relevant business experience
  • 2-3 years leading process change management
  • Experience with technology solution roll-out
  • Strong stakeholder and team management skills
  • Finance and technology expertise

Nice-to-have

  • Knowledge of Agile/Scrum methodology
  • Knowledge of JIRA
  • Track record achieving results without authority
  • Ability to evangelize automation solutions

Key Requirements

  • Bachelor's degree in information systems or finance
  • Minimum 4-7 years relevant business experience
  • 2-3 years hands-on experience in large enterprise organizations

Work Rights

Not specified

Tailored Resume

Cover Letter